Case Study: Cooke Center for Learning and Development AT A GLANCE: SITUATION: • Seeking to update an aging and unreliable Verizon system • Needed to improve communications capabilities with parents and faculty • After implementing a premises-based system, the organization needed to add new sites and chose a hybrid model SOLUTION: • A Mitel Connect HYBRID system with UC service levels including collaboration, conferencing, mobile applications, HYBRID Fax, HYBRID Scribe and IP phones. RESULTS: Non-profit education provider, Cooke Center for Learning and Development, needed to unify communications across four campuses and preferred a solution that didn’t require IT management, maintenance or a large investment. Mitel Connect HYBRID offered the perfect mix of reliability and simplicity

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