At a Glance: Situation: • Multiple on-premises systems with lack of centralized management • High third-party support costs • Seeking to replace disparate systems with one cutting- edge telephony solution Solution: • MiVoice Connect and MiCloud Connect with VoIP 400-series phones. Results: • Robust, modern telephony features • Single, centralized, managed system • Excellent service and support • Innovative leading-edge technology • Maintenance savings of about $25,000 a year Summary PSEA needed to eliminate costly support and unify management. Innovative Mitel Connect helped PSEA leapfrog from an expensive, aging telephony system to the most technologically advanced solution in the industry. Case Study: City Of Oakland CASE STUDY: PENNSYLVANIA STATE EDUCATION ASSOCIATION (PSEA)

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