Case Study

The Dixon Hotel Required a modern, fully integrated unified communications platform befitting their four-star status

The Dixon Hotel Required a modern, fully integrated unified communications platform befitting their four-star status

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At a Glance: Situation: • New, four-star hotel in London required a modern, fully integrated unified communications platform befitting their four-star status • Needed seamless communications to improve the guest experience and streamline operations • Deployment had to happen within a couple weeks to be ready for the grand opening Solution: • MiVoice Business communications platform with 5320 handsets • MiVoice Border Gateway (MBG) for mobile and remote workers • Integration with the hotel’s Property Management System (PMS) • Integration with the hotel’s fire alarm system and Wi-Fi DECT phones Results: • Centralized unified communications solution delivering voice, messaging, mobility, presence, conferencing, collaboration and applications seamlessly • Enhanced back office administr

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