Case Study
Contact Center Software – OneTouch Direct Gets the Flexibiliity they Needed
Case Study 1 Company Name: OneTouch Direct. LLC. Company Overview: OneTouch Direct (OTD) specializes in expert direct marketing program development and call center solutions in both the consumer and B2B segments. They focus on increasing revenue and retention while reducing costs for their clients. They understand the value of their client’s brand; they deliver positive, quality customer interactions for a consistent brand experie