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Case Study

Contact Center Software – CSL

Contact Center Software – CSL

Vocalcom
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Case Study 1 Company Name: CSL Company Overview: CSL, a wholly owned subsidiary of Mauritius Telecom, is the pioneer in the call centre industry in Mauritius. Operating since 1999, CSL BPO Services offers a range of contact centre/call centre solutions as well as BPO services from its offices in Mauritius. Challenge • Improve productivity • Deploy call blending • Customize campaigns • Easy to go live • Multisite/Multitenant Who

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