Case Study

Concierge Leverages Telehealth, Achieves 7.7% Readmission Rate

Concierge Leverages Telehealth, Achieves 7.7% Readmission Rate

Concierge Leverages Telehealth, Achieves 7.7% Readmission Rate Concierge Home Care provides personalized home healthcare services to patients across six locations in northern Florida. Aligned with their mission of enabling the elderly population to live independently for as long as possible, Concierge Home Care effectively reduced hospital readmissions, decreased skilled nursing visits, and improved patient engagement. www.conciergehomecarefl.com “By providing additional touchpoints through virtual visits, we can have a more thorough baseline and establish a better rapport with the patient. It is amazing how much better our assessments and education can be once a relationship and trust are established with the patient and their family.” THE CHALLENGE Patient and caregiver engage

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