Telehealth solution helps SNF reduce ER visits, rehospitalizations. For skilled nursing providers, the world changed when the COVID-19 pandemic hit. With residents and staff essentially locked down to help reduce the spread of the virus, the usual processes for handling clinical assessments and hospital admissions for events such as resident falls had to change, and fast. CASE STUDY Skilled Nursing solution CarDon and Third Eye Telehealth Updated regulations around the use of telehealth offered new options for SNFs. “Telehealth was something we had on the roadmap before COVID, but then the pandemic catapulted it,” said Brandy Armstrong, Director of Clinical Information at CarDon & Associates, a senior living organization in the Midwest.

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