Case Study

Community Coffee Company - Employee App Empowers Deskless Workforce For Retail Coffee Brand

Community Coffee Company - Employee App Empowers Deskless Workforce For Retail Coffee Brand

Pages 2 Pages

While Community Coffee has a number of desk-bound employees, the vast majority are “deskless,” including truckers delivering the coffee, factory workers packaging the product, and those literally working in the field. Unlike their counterparts in the company’s Baton Rouge headquarters, the vast majority of the Community Coffee workforce does not sit at desks or use computers as part of their day-to-day work. They also don’t necessarily have easy access to company email or the company’s intranet, among other communications channels. Before starting to work with theEMPLOYEEapp, the company’s internal communications strategy leveraged more traditional methods of communicating with employees including email, traditional mail, the company’s intranet (Sharepoint), as well as

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