Case Study
Cleaver-Brooks - Payroll, Benefits Administration and General Process Improvement
Case Study The Challenge: When industrial boiler manufacturer Cleaver-Brooks lost their only payroll employee, they needed help—and fast. With 700 U.S. employees, six U.S. locations and two payroll cycles (weekly and biweekly), Cleaver-Brooks did not have time to waste. They needed a partner capable of stepping into an unknown situation, picking up the pieces and making sure all their employees got paid on time. Beyond this stop-gap intervention, they needed help finding and training a replacement payroll manager, and they needed to refine and document their processes to prevent future payroll panic. The company consulted their trusted payroll processor for recommendations and ihouse’s name immediately came up. ihouse stepped in immediately to fulfill the payroll function un