40% decrease in call handling time 20% reduction in overall customer service call volume CASE STUDY Using Invoca call tracking and analytics to reduce call center costs and drive customer acquisition Clearlink first turned to Invoca because it no longer wanted to manage its homegrown call tracking solution. But it’s now discovering that the Invoca platform also helps it to be even more efficient at what it does best: converting qualified leads into paying customers for brands. Results at a GlanceTHE MISSION Clearlink is a digital sales, marketing and technology firm that partners with some of the world’s leading brands — including AT&T, DISH, Microsoft, and Progressive — to extend their reach, drive valuable transactions, and deepen customer insight. The company provides marketin

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