Clearer Visibility in a Healthcare Environment Intermountain Healthcare needed to move data between instances without resorting to cloning or after- hours batch jobs. They also needed to merge ServiceNow data with that of other systems for more detailed analytics. The Problem Production to Sub-production: Intermountain was using nightly batch jobs to sync their data on users, groups, and roles from their production to their sub-production environment. Not only were the evening integrations load intensive; they were also not frequent enough. Developers working with CMDB data in the sub- production environments needed faster and more accurate views of Intermountain’s data. The situation called for dynamic, real-time replication. Reporting: Intermountain works with data from a number of

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