TIBCO Success Story: Citibank Asia Challenge “The financial industry is going through big changes,” says Director of Applications Himanshu (HeMan) Shrivastava. “There are more mobile phones than people now, so we have to reach out to customers through these devices to stay in the market. Last year our CEO announced the new strategy. We have to transform ourselves, change to a new way of working, bring agility, cost reduction, and a focus on quality. We have to build simple systems for a remarkable customer experience. If we don’t do this, we will lose to our competitors. Citibank Asia Invests in Transformation “ It used to take six months to deploy new processes. We now do four major releases a year, and one monthly minor release, and have the capability to do a production cut

Join for free to read