Case Study
Children’s Wisconsin Uses Wayfinding to Provide Concierge Patient Service
Artera partners with wayfinding technology to create an innovative solution that required no integration, uses Epic department ID numbers, and is relatively low-maintenance. Located in Milwaukee and Neenah, Children’s Wisconsin is the region’s only independent healthcare system dedicated solely to the health and well-being of children. They have a complex campus housing multiple hospital systems and a medical college. Due to ongoing construction work, Children’s Wisconsin realized that their patient families needed detailed directions to their appointments. Although Children’s Wisconsin has welcome desks that offer directions and large signage throughout the hospital, the health system wanted a solution that would guide their patients and families all the way to the clinic doo