Case Study
Chiang Mai guesthouse in Thailand increases revenue and profitability by 80%
Chiang Mai guesthouse in Thailand increases revenue and profitability by 80% Bed and Terrace Guesthouse, Chiang Mai is a boutique guesthouse in Chiang Mai, Thailand offering central accommodation near the night markets. Known for its trendy atmosphere within walking distance of top Chiang Mai attractions, Bed and Terrace Guesthouse Chiang Mai offers five different levels of accommodation. The guesthouse has been operating for eight years and has 10 rooms. The Challenge With 10 rooms listed across multiple online travel agents (OTAs) and travellers walking in on foot, it was difficult for guesthouse staff to keep room availability up-to-date. It took a lot of man hours to check availability, and employees didnot have the time to spend updating the calendar. Staff wanted to find a better way