Cheetah Digital, a global enterprise marketing company, faced challenges with a manual dunning process and lack of internal communication, impacting customer experience and cash flow. By implementing Quadient's smart AR platform, they automated workflows, integrated AR with sales, and achieved global visibility into customer accounts. This improved efficiency, reduced days sales outstanding (DSO) by 25 days, and cut overdue AR by over 40%. The streamlined process strengthened cash flow and enhanced customer experience, particularly during the COVID-19 pandemic.

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