Case Study

CALLREVU

CALLREVU

Pages 1 Pages

CallRevu, an automotive company, faced challenges in managing accounts receivable (AR) after acquiring a new customer base, which increased reliance on manual processes and paper checks, delaying payments. To streamline collections, they implemented Quadient AR’s Digital Optimization Program. This program shifted customers to digital payments, reducing paper checks by 50% and Days Sales Outstanding (DSO) by 9 days. Automation and self-service options, including a "pay now" link on invoices, improved customer experience and reduced employee workload.

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