BCD Travel successfully implemented a new travel management program for a global pharmaceutical company transitioning from their incumbent TMC in China. The project involved integrating travel and expense systems (e.g., Concur, WeChat for Work, Workday) across seven legal entities with over 10,500 travelers. By customizing TripSource China, introducing a single sign-on gateway, and conducting stakeholder engagement, BCD streamlined processes and improved efficiency. Within four weeks, online booking adoption reached 80%, with 45% via mobile, significantly enhancing traveler satisfaction and achieving a seamless transition to BCD.

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