Ohio Power Tool, a family-owned tool retailer and service provider, adopted Cavallo SalesPad to enhance efficiency and customer service after struggling with the cumbersome Microsoft Dynamics GP interface. SalesPad streamlined order-to-cash processes, improved inventory tracking using barcoding, and enabled fast customer lookups. Warehouse operations became more organized with multi-bin locations and barcode-verified orders. SalesPad also allowed for flexible workflows tailored to rentals, repairs, and online transactions, consolidating multiple systems into one intuitive platform. The result was improved speed, accuracy, and ease of use across departments.

Join for free to read