Case Study

Categories: How Friendship Senior Options Leveraged Digital Crisis Communications with Caremerge to Prevent the Spread of COVID-19

Categories: How Friendship Senior Options Leveraged Digital Crisis Communications with Caremerge to Prevent the Spread of COVID-19

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Project Description In mid-March, the coronavirus pandemic became widely understood as a serious public health threat to vulnerable populations like older adults. FSO acted fast to protect its communities and prevent the spread of disease. To do that, FSO leveraged its existing crisis communication strategy and employed Caremerge, a provider of EHR and resident engagement technology for senior living. FSO leaders executed a robust communication plan that delivered daily updates through Caremerge to support the community’s COVID-19 screening and response efforts.

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