COVID-19 AND THE ROAD TO RECOVERY A guide to labor laws, technology and outcomes of fair workweek legislation 1INTRODUCTION The coronavirus (COVID-19) is a defining moment in world history, a moment in time that will demarcate a change in how the world works, lives, and plays. The lack of clarity and leadership around key questions—How long will it be before we can be around others again? When will we be going back to work? How do we know we are safe?—is forcing governments, businesses, and individuals alike to come up with answers. As the next 18-24 months unfold, a defined approach and collective effort are required to get back to what will be the new normal. The services industry—retail, food and beverage, health- care, government, hospitality, education—now more than ever must

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