CASE STUDY: ELECTRICAL DISTRIBUTOR SMC Moves From Pen and Paper to Automated Inventory Replenishment ANDY WOLFE, SMC’S DIRECTOR OF INVENTORY MANAGEMENT SERVICES, NOTICED many of the distributor’s accounts followed the same pattern: “Fire drill” scenarios were common. Customers panicked after running out of a product unexpectedly and responded with a large emergency overnight order only to be stuck with too much stock, forgetting to track the product and to be consistent with re-ordering. Then, the process repeated itself. For Wolfe, the eTurns TrackStock App was the clear solution. “The software gives us ana- lytics and reporting, so we can really tell what the customer is going to need in the future and can keep them from running fire drills,” he says. eTurns TrackStock has shifted

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