processmaker.com sales@processmaker.com Case Study: Co-operative Bank of Kenya Co-operative Bank, a leading commercial bank in Kenya, offers innovative financial solutions by leveraging their investments in multi-channel national and regional presence, focusing on delivering excellent customer experience. Industry Banking Country Nairobi, Kenya 40+ branches The Overview Co-operative Bank of Kenya is a commercial bank in Kenya, a country with the largest economy in the East African community. It is licensed by the Central Bank of Kenya, the central bank and national banking regulator. The bank has introduced the agency banking model and has a deep customer base in Kenya, recording over 7.5 million accounts as of December 2018. In 2010, the bank was awarded “Best Bank of Kenya” b

Join for free to read