CASE STUDY CARLSBERG CANADA INTRODUCTION Founded in Copenhagen in 1847, Carlsberg s#ll maintains the same commitment to quality and great taste that has a)racted legions of fans for o ver a century. Now, to keep up with demand across the country, Carlsberg Canada requires a reliable IT infrastructure and around-the-clock tech support services. In order to uphold its internationally recognized brand image, it was clear that Carlsberg Canada would require unwavering reliability from their IT infrastructure. With 24/7 network monitoring services, automat- ed maintenance and anytime virtual help desk support, Managed Ser- vices offered the best possible approach to network management. And growth. IT CHALLENGES Carlsberg Canada started with only one employee to manage their IT

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