Case Study
Canadian Bank: Sales and Service Desktop Capabilities
Canadian Bank: Sales and Service Desktop CapabilitiesHow Accenture helped Accenture and the bank developed a plan for the implementation of a new sales and service desktop using a composite application framework, laying a new user interface over the bank’s existing systems. In addition, Accenture helped the bank identify key gaps in its business capabilities and supporting IT infrastructure to define a value case and roadmap to fully i