Case Study

Caesars Entertainment

Caesars Entertainment

Pages 4 Pages

Caesars Entertainment Connecting Frontline Hospitality Employees with Mobile CommunicationThe Situation Caesars manages, operates, and provides services to over 50 properties in the U.S. The brand portfolio includes Horseshoe, Harrahs, Flamingo and more. Within these brands, there are iconic entertainment venues, restaurants that include celebrity chefs, and various hotel attractions. Within the U.S. and on three continents, each property has its own culture, management structure, and communications challenges. The Company has nearly 58,000 employees, and approximately 50,000 of them do not have corporate email addresses. The Company has a diverse workforce (from supervisors to food service professionals; from table games dealers to parking and valet attendants) – the vast majority o

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