Case Study

CA Application Performance Management Helps Orange to Increase Sales and Improve Customer and User Experience

CA Application Performance Management Helps Orange to Increase Sales and Improve Customer and User Experience

CA Application Performance Management Helps Orange to Increase Sales and Improve Customer and User Experience CUSTOMER SUCCESS STORY CLIENT PROFILE Industry: Telecommunications Company: Orange BUSINESS Orange has been offering communication services for more than 20 years. Today it provides mobile and landline telecommunications and broadband services to 244 million retail and business customers around the globe. CHALLENGE With eight million Facebook fans and 100,000 followers on Twitter, an excellent customer experience is a strategic priority for Orange. But the performance of some applications on Orange. com was not up to par. SOLUTION CA Application Performance Management plays a critical role in ensuring the overall quality of Orange’s applications. It help

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