Market: finance Business challenges of providing remote support 1 “T he banks we support have over 500 branches across the country. The greatest distance between two machines is 600 mil es, ” said Arowolo Isaiah, Head of IT at Robert Johnson Technologies Limited. “ W e needed the remote support solution for internal use as well as to support our clients: first level help desk, software upgrades, copying ATM logs to the central server, and so on. ” Radmin brings direct benefits for both RJT Ltd and its clients “ W e got to know Radmin through our partner: it was one of the banks to which we supply ATMs that first suggested we implement Radmin. It was a great experience for us and has really helped our clients as well allowing us to accomplis

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