Case Study
VelvetCare selects Radmin–one of the largest personal care manufacturers serving Central and Eastern Europe.
VelvetCare selects Radmin–one of the largest personal care manufacturers serving Central and Eastern Europe.
Market: personal care manufacturing The trade office of VelvetCare is located in Warsaw, and headquarters/production plant in Klucze in the Malopolska region. Although there are just 2 locations, they are situated 300 km apart. Also, some people work mainly out of office and are situated in different parts of Poland. Most staff are located in Klucze but there are some PCs and servers in Warsaw. There were multiple issues of administrative access to computers arising in the corporate network every day. Dariusz Guzik, IT Analist at VelvetCare: Which business challenges in remote administration/support have your company faced, and what were they causing for your organization? Most challenges were wasting time when we needed to reach the user for assistance. F