www.famatech.com sales@famatech.com 1 © 2007 Famatech International Corporation Case studies Case study remote control software SITEL of Australia adopts Radmin RADMIN SITEL Australia specializes in telecom- munication outsourcing and provides fully integrated customer care and back office processing services that focus on deliver- ing a return of customer investments by reducing costs and increasing revenue for customers. The company specializes in customer technical support, risk man- agement, back office processing and other services. The main mission of SI- TEL is providing market-ready solutions based upon the specific requirements for clients business. SITEL of Australia adopts Radmin MARKET: TELECOM OUTSOURCING SERVICES, covering performance, efficiency and hi

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