CASE STUDY Bucks Fire and Rescue ServiceChallenge Bucks Fire & Rescue Service first introduced their LMS ‘The Learning Zone’ to the organisation in 2013. It was a platform they could use to train their staff and track any training online at the same time. However, they made the mistake of trying to cram every available function in all at once and over complicated their LMS design. Pages full of eye-catching pictures and buttons that had no real functionality caused confusion throughout the team, leading to less time spent completing courses and more time filling out support queries. Solution At the beginning of 2015 the team realised that something needed to change and with the help of Learning Pool and Totara Learn they began to develop a rebrand of their LMS. Training Design

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