British Telecom (BT) - Telecom giant increases test automation by 150%, driving productivity and quality improvements.
British Telecom (BT) - Telecom giant increases test automation by 150%, driving productivity and quality improvements.
8 PagesBT Drives Development Transformation With Eggplant Telecom giant increases test automation by 150%, driving productivity and quality improvements. Case Study: British Telecom (BT)Profile Profile Page 002 BT is one of the world’s leading providers of communications services and solutions, serving customers in more than 170 countries and with annual revenues of £18 billion. One of its divisions, BT Consumer, is the largest provider of consumer fixed-voice and broadband services in the UK and provides broadband, TV, exclusive sports channels and mobile services to more than 10 million customers across the country. BT spends tens of millions of pounds on the business support systems (BSS) it uses to support customers of its consumer division. These systems are used by customers who visit the
