Telecom companies are transforming into "techcos" to stay competitive as traditional telco models face pressure from commoditization, high competition, and rising investment costs. Techcos focus on innovation, customer experience, and continuous digital transformation. This shift involves building digital services, enhancing user experiences, and leveraging data-driven decision-making. Key challenges include overcoming legacy systems and integrating cloud technologies. The transition requires strategic investments, partnerships, and operational agility to capture new revenue streams, particularly in the B2B market.

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