Kerv helped JPI Media transition from Genesys PureConnect Cloud to the native Genesys Cloud CX platform, enhancing their advertising operations. Their support improved process efficiency, agility, and disaster recovery while enabling faster onboarding of new recruits. Kerv’s expertise ensured seamless integration with open APIs and PCI compliance, boosting control and innovation for IT. This transformation provided JPI Media with better business insights, compliance, and campaign management, ultimately driving improved sales and marketing effectiveness.

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