Case Study
Bringing Access and Visibility through Collaboration
BRINGING ACCESS AND VISIBILITY THROUGH COLLABORATION KEY BENEFITS THE SITUATION COLLABORATIVE STANDARDISED FOCUSED Through enhanced “real time” entry and access of data by on-the-road and remote team members, Provider Assist has addressed data visibility across their organisation. This has al- lowed team members to invest more time on client relation- ships and engagement instead of recording information for entry on their local system. Data entries on a local server, pre- viously logged in various styles, are now entered in “real time” using a standardized format all team members can understand, with no need for cumbersome weekly updates. The Salesforce cloud based system has a myriad of benefi ts and ensures all users have the latest information to hand regardless of