Case Study
Bridging the Digital Divide with Allscripts Telehealth
Bridging the Digital Divide with Allscripts Telehealth “Telehealth-curious” Amidst the hustle and bustle of New York City, SBH Health System serves the Bronx community with a multitude of ambulatory centers and a community care hospital that is the oldest continuing healthcare facility in New York City. SBH Health has partnered with Allscripts and used the Sunrise solution since 2008 and adopted the FollowMyHealth platform in 2011. Prior to the spread of COVID-19, SBH Health considered itself to be “telehealth- curious,” meaning that it was interested in implementing telehealth solutions but wasn’t sure if its patients would find value in it compared to an in-person visit. SBH Health also worried if physicians would find the quality of telehealth visits comparable to in-person ca