Raleigh ambulatory practice weathers perfect storm Coping with a virus is bad enough, as we’ve seen since COVID-19 reached pandemic levels. But what happens when you throw into the mix a server outage? For Raleigh Medical Group, April 2020 presented as the perfect storm of unfortunate circumstances. Thanks to its technology partnership with Allscripts, the 45-year-old practice weathered the storm well. Telehealth, Pro Mobile to the rescue At the beginning of the month, Raleigh Medical Group—like practices almost everywhere—revved up its ability to conduct virtual appointments with patients. In March, the U.S. Centers for Disease Control & Prevention (CDC) recommended healthcare facilities explore alternatives to face-to-face triage to reduce the chance for COVID-19 transmission. T

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