Case Study
Boutique coffee shop chain accelerates growth with a scalable communications network.
521 Fifth Avenue | 14th Floor | New York, NY 10175 | 844.MEET.BCM | info@bcmone.com Retail Vertical Customer Success Story Partnership with BCM One delivers the services and expertise needed to scale Industry: Food and beverage Customers: Coffee drinkers in the metro New York/ Philadelphia area Human Focused. Technology Solutions. Boutique coffee shop chain accelerates gro wth with a scalable communications network. CHALLENGE The communications network of this regional chain of specialty coffee houses grew the way retail businesses often grow: one location at a time. When a new store opened, they would simply reach out to the local provider for service, and would have to deal with different project managers for connectivity, voice, WiFi, the point-of-sale system, etc. Thi