One of the busiest U.S. airports, handling 400,000 flights and 40 million passengers annually, needed real-time visibility to prevent outages and inefficiencies. Its IT team often reacted to issues late, with gaps in monitoring and no centralized analytics. Black Box deployed NETSCOUT’s nGenius platform with Deep Packet Inspection, enabling enterprise-wide monitoring, root cause analysis, and optimized traffic distribution. The solution resolved a month-long parking system issue within hours, decommissioned insecure protocols, and reduced Mean Time To Resolution. The airport shifted from reactive to proactive operations, strengthening cybersecurity and supporting digital transformation.

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