A leading U.S. automobile manufacturer operating multiple North American facilities faced high telecom costs from undocumented voice/data services, duplicate billing, and strained IT resources. Black Box implemented Carrier Managed Services, creating a clean, accurate inventory of services tied to invoices while managing quoting, ordering, and connectivity validation. In the first year, the company saved hundreds of thousands on an \$8M annual spend, with more savings projected. The solution improved visibility, eliminated late fees, reduced IT workload, and enabled smarter digital transformation decisions, with future plans to expand into mobility, cloud, and SaaS management.

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