Case Study

Munich Airport, NJ (MANJ) Partners with Black Box to Enhance Operational Excellence

Munich Airport, NJ (MANJ) Partners with Black Box to Enhance Operational Excellence

Munich Airport NJ (MANJ) sought to modernize its IT operations to improve efficiency and manage a new terminal project but faced fragmented infrastructure, siloed systems, and limited visibility. Partnering with Black Box, they deployed Cisco Meraki, Cisco UCCE, Fortinet, and integrated tools like Cybalt, SolarWinds, and Ivanti for cybersecurity, monitoring, and asset management. On-site support and ITIL-based ITSM ensured secure, end-to-end service delivery. The result was consistent SLA achievement, real-time insights through a unified dashboard, and greater agility in managing complex systems. The partnership fostered shared success and enhanced operational excellence.

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