Birlasoft enables Sloan Valve company to implement SAP Hybris Cloud for service enactment and improved customer satisfaction Birlasoft worked with Sloan Valve Company to strategize, design and implement a Hybris Cloud for Service solution for their Customer Service, T echnical Support contact center departments and external service agents with back-end SAP ERP integration for service logistics. Sloan Valve company connectwithus@birlasoft.com Case Study Customer Overview Sloan Valve Company is a pioneer and world's leading manufacturer of commercial plumbing systems. Sloan spent more than a century pioneering smart, water-saving restroom solutions that are built to last a life time. Sloan moved from existing on-premises SAP CRM to Hybris cloud to strengthen service capabilities for their

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