Birlasoft helps a client achieve higher ROI in Salesforce.com investment through increased solution adoption and user acceptance Higher ROI connectwithus@birlasoft.com Case Study The North America based customer is a diversified family of companies manufacturing a variety of products for Adult Care, Infant Care, Feminine Care, Consumer Paper Products, Bottled Water and Engineered Non-woven Roll Goods serving Retail, Institutional, and Commercial channels globally. Customer Overview The client was facing multiple business challenges that included: · Disparate Sales & Marketing processes resulting in manual intervention and higher turnaround time · Challenges in streamlining the Processes, Products and Services across business units · Redundant customer records creation due to lack of

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