Big E Transportation Successfully Automates Customer Survey and Delivery Confirmations with IVA ™ Industry: Transportation and Logistics Company: Big E Transportation Application: Delivery Scheduling, Survey Telephony: Avaya Database: Descartes Deployment: 2 Weeks The Business With its origins over 75 years ago as a one-person operation, Big E Transportation, an Estes Express Lines Company, provides nationwide last mile, white glove deliveri

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