Case Study

Better Packaging Improves The Customer Experience From The Wheels Up

Better Packaging Improves The Customer Experience From The Wheels Up

Pages 2 Pages

Better packaging improves the customer experience from the wheels up. Case Study: CARiD.com CARiD.com is a full-service, parts and accessories website that caters to automotive enthusiasts worldwide. They carry more than 700 brands and two million products to outfit virtually any vehicle, and they maintain one of the largest selections of aftermarket wheels and tires. Challenge CARiD.com was averaging 200 returns annually because high

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