Challenge: As a fast-growing start-up, AAC Enterprises, Inc. faced typical problems with damaged shipments and visibility gaps. With a forced relocation due to Hurricane Katrina, however, their chal- lenges became anything but typical. Solution: UPS ® customized packaging reduced damage claims 60 percent, while Quantum View Manage ® provided end- to-end tracking. And dedicated UPS drivers helped AAC survive Katrina, as its business

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