Bespoke 360 tool facilitates behavioural change at Natural England Natural England is the government’s advisor for England’s nature and landscapes – protecting the natural environment and helping people to enjoy it. Its remit, delivered by its 2200 employees, is to provide practical advice, grounded in science, on how best to safeguard England’s natural wealth for the benefit of everyone. Following a competitive tendering process, Natural England appointed TLC to design a robust 360° Feedback tool tailored to its own skills framework. TLC also designed and delivered specialised webinar training for ‘super users’ and trained internal coaches how to run feedback coaching sessions to support colleagues through the process. Why TLC? “Partly it was their technology – having the opportu

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