bathstore Meets Customers Online with Live Video Chat Case Study: bathstore With many customers now shopping online for bathroom products, bathstore decided that it would like the customer’s website experience to closely match the personal service they would receive in a store. The organisation felt that online Live Video Chat would enable them to offer this personal service and they selected Vee24 to provide the platform. “Having seen the solution and meeting the Vee24 team, we knew immediately that we’d found what we were looking for – a solution that would allow us to meet our customers online, chat with them by video, co-browse the website along with our customers, book call-backs for our in-store design team and replicate the personalised service we offer in store as best

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