Banking channel innovation realizing new community-based financial services At a glance Country: Japan Industry: Finance Founded: 1943 Website: www.shizuokabank.co.jp Challenge As part of its 13th Mid-term Business Plan, the Shizuoka Bank set “the reform of sales operations using retail channels and IT infrastructure” as one of its core strategies. Solution The Shizuoka Bank chose Fujitsu’s FrontSHIP, a front-end services platform to deliver location-free and omni-channel services. As the first step in this process, the Shizuoka Bank trialed various FrontSHIP functions, including the recommendation of financial products most suited to individual customer requirements and the online applications of banking services. Benefits ¦ Cloud services allow for the development of new r

Join for free to read