Case Study
B&H Captures Significant Traffic for In-Store Meetings with Online Appointment Scheduling
B&H Captures Significant Traffic for In-Store Meetings with Online Appointment Scheduling THE STORY BEHIND THE SUCCESS web: jrni.com B&H is one of the world’s largest independent retailers of photography, video, and audio equipment. More than 3 million professionals and enthusiasts in the world of imaging, audio, and technology rely on B&H for their equipment needs. Customer Profile email: sales@jrni.com B&H uses JRNI’s online appointment scheduling technology to allow customers to arrange one-on-one appointments with in-store experts, creating convenience for consumers and eliminating manual bookings for staff. The result? More than 1,000 appointments scheduled online in the first five months of deployment to meet with B&H’s experts at its 34th Street SuperStore in Ne