AXA Luxembourg connects internal systems to create a single customer view
AXA Luxembourg connects internal systems to create a single customer view
6 PagesAXA Luxembourg connects internal systems to create a single customer view C U S T O ME R S T O RYChallenge Held back by custom-coded integrations AXA Luxembourg, along with AXA Wealth Europe, is part of the AXA Group — which encompasses over 171,000 employees that serve 105M customers in 61 countries. To become the #1 preferred insurance com- pany, AXA Luxembourg needed to embrace digital to move faster as a business, outshine the competition, and better serve their policyholders. None of these goals were easy, as the company needed to better leverage their data — which required connecting different homemade systems on-premises and external systems in the cloud. With custom coded integrations, it was costly and slow to connect systems, apps, and data. Objectives Impr
